The world needs manuals. Unfortunately, they are not created equally. Manuals can be filled with procedures that actually reflect how work gets done, simple easy to follow instructions that demonstrate alignment to external standards, images that enhance understanding, and layouts that make you want to show it off at a dinner party. Up your manual game with our help.
Have a groovy manual but still getting inconsistent or undesired results? Chances are it's not your people it's your processes. We have deep expertise in working with teams to create Standardized Worksheets, verify them and embed them in on-the-job training efforts. We help you break down work into logical steps, document key tips and spread the word about why work is done that way. Oh my gosh - did we just spill the secret to creating a culture of continuous improvement?